Emergency Plumber in Northern Utah

Is water pouring, spraying or backing up in your home?

Shut off your main water valve first, then call us at (435) 730-2536: we offer 24/7 emergency plumbing in Brigham City and across Northern Utah, day or night. The main shutoff is on the water line where it comes through the foundation, usually in a basement, crawl space or utility room. A round wheel handle closes when you turn it to the right until it stops; a lever handle is closed when it sits across the pipe. Learn where yours is before you need it. An emergency is a leak or backup that is damaging your home or leaves you without safe water, including water running under the floor from a slab leak (a leak in a water line under the concrete). A dripping faucet can wait for office hours; our plumbing services page lists everything else we do.

Warning signs of a plumbing emergency

A pipe has burst or frozen

Water spraying from a wall, a ceiling or a crawl space can't wait. Neither can a faucet that gives nothing on a bitter morning, because a frozen pipe can split as it thaws. Our frozen pipe repair page explains how we thaw and fix the line.

Sewage is coming up a drain

Dirty water rising in a basement floor drain or a tub points to a blocked or broken sewer line, and so do toilets that gurgle when the washer empties. Stop running water in the house, because every flush adds to the backup. See sewer line repair for what comes next.

The water heater tank is leaking

Water around the base of the water heater, coming from the tank itself, usually means the tank has rusted through. It won't seal itself, and the leak can get worse without warning. Our water heater repair page covers what can be fixed and when a tank needs replacing.

No water anywhere in the house

If every faucet is dry, ask a neighbor or call your water provider first, since the cause may be a main break on the street. If the neighbors have water and you don't, the line into your home may be frozen or broken.

Common causes of plumbing emergencies in Northern Utah

Sub-zero nights and freeze-thaw swings

Pipes in outside walls, crawl spaces and garages freeze first. Water expands as it turns to ice, and the split often shows only once the pipe warms up. Repeated freezing and thawing also shifts the soil around buried lines.

Roots, grease and aging sewer lines

Tree roots work into the joints of older clay and cast iron sewer pipe, hunting for water. Grease poured down the sink hardens and narrows the line. Sooner or later the pipe blocks or gives way, and sewage has nowhere to go but back into the house.

Hard water wearing down tanks and fittings

Northern Utah water is hard, meaning it carries a lot of dissolved minerals. They settle as sediment in the bottom of a water heater, where they hold in heat and wear on the steel until the tank or a fitting lets go.

Snowmelt and a sump pump that quits

A sump pump sits in a pit in the basement floor and pumps groundwater out before it floods the room. Spring snowmelt raises groundwater, which is exactly when a stuck float switch or a burned-out motor lets water climb. See sump pump installation and repair.

What to expect when you call an emergency plumber

Tell us what you see and where the water is coming from. If you can't find a shutoff, we help you look over the phone, then set up the visit.

Before the plumber gets there

• Close the main water valve, then open the lowest faucet in the house, such as a laundry tub, to drain the pipes.
• For a leaking water heater, close the cold water valve at the top of the tank, then turn its gas control to off or switch off its breaker.
• For a sewer backup, stop using every sink, toilet and appliance that drains, and stay out of the dirty water.
• If water has reached outlets or the electrical panel, stay away. Only switch off a breaker if you can reach it from a dry floor.
• Move rugs and boxes out of the water, and take photos for your insurance company.
• If you smell gas near the water heater, leave the house and call your gas company from outside first.

When our plumber arrives, the first job is stopping the damage. We confirm the water is off, find the source and check what else it reached. Then we explain what failed in plain words and give you the price before any work starts. Some jobs need a second visit for the full fix, such as a sewer line replacement or repiping. In that case we leave the house safe to use and plan the rest with you. Repairs come with a warranty on parts and labor, and financing is available through our lending partners.

A yearly look at the plumbing can spot a rusting water heater or a tired sump pump before either one fails. Our VIP Maintenance Plan costs $240 a year and includes one 2-hour visit a year covering an 88-point HVAC and plumbing inspection, a 1-inch filter replacement and a written report. Members also receive 10% off repairs and priority scheduling.

Emergency plumbing across Northern Utah

Our plumbers work out of Brigham City and cover three parts of the region.

Box Elder County. Brigham City, Perry, Corinne, Willard, Mantua and Tremonton. Long, cold winters strain the pipes here, and the hard water wears on water heaters year after year.

Cache Valley. Hyrum, Nibley, Logan, North Logan and Smithfield. Inversions can park freezing air in the valley for days, which is hard on crawl-space pipes.

Weber and Davis County. North Ogden, Ogden, South Ogden and Layton. Older homes in established neighborhoods can still have their original sewer lines, which roots and grease block over time.

Related services

For leaks and running toilets that can wait for a weekday visit, see plumbing repair. A slow drain is easier to deal with before it backs up, and our drain cleaning page explains how. If the pipes froze because the furnace stopped, our emergency HVAC service uses the same line.

Call us for emergency plumbing

Call (435) 730-2536 for a plumbing emergency at any hour; the same number covers emergencies 24/7. For everyday plumbing work, our office hours are Monday to Friday, 8 AM to 6 PM, or you can schedule online. Your Comfort Heating & Air is licensed and insured.