Emergency HVAC Service in Northern Utah

Is your heat or air conditioning out right now?

Call (435) 730-2536 any time, day or night: Your Comfort Heating & Air offers 24/7 emergency HVAC service across Northern Utah, because heating and cooling systems don't wait for business hours to break down. If you smell gas or a carbon monoxide alarm goes off, get everyone outside before you call us. A problem that can wait, like a noisy blower, is a regular visit, and our furnace repair, AC repair and heat pump repair pages cover those. Emergency service is part of our whole-system HVAC work.

Warning signs of an HVAC emergency

No heat when it is freezing outside

On a sub-zero night, a house with no heat keeps cooling hour after hour. Pipes in outside walls are the next thing at risk, and so is anyone at home who is very young, older or unwell.

The air conditioner quits in a heat wave

A dead AC in July becomes an emergency when someone at home has a hard time with heat: a baby, an older relative or anyone with a health condition the heat makes worse. Upstairs bedrooms in a closed-up house can get dangerously hot by evening.

A burning or electrical smell

A light dusty smell the first time the furnace runs each fall is normal and fades. A sharp smell of hot plastic or burning wire is different. It can mean a motor is overheating or a wire is failing. Turn the system off at the thermostat and call. If you see smoke or flames, get out and call 911.

Water leaking from the furnace or air handler

Water pooling under the furnace or the air handler, the indoor unit with the blower, usually means a clogged condensate drain. That small pipe carries off the water your AC and high-efficiency furnace make as they run. Left alone, it can soak ceilings and wiring.

Common causes of sudden heating and cooling failures

A worn igniter or flame sensor

A furnace needs its igniter to light the gas and its flame sensor, a thin metal rod, to confirm the flame. When either fails, the furnace tries to start, shuts off the gas and gives up, often in a cold snap when it barely rests.

A failed capacitor or blower motor

A capacitor gives a motor the push it needs to start. On hot afternoons a weak one can fail and leave the outdoor unit humming without running. A blower motor that burns out stops all airflow, so no warm or cool air reaches your rooms.

A safety switch shuts the system down

Built-in switches turn the system off when something goes wrong, such as overheating or a full drain pan. A clogged filter or an indoor coil frozen into a block of ice can trip one, and the system stays off until the cause is fixed. A heat pump can also ice over in winter when its defrost cycle, the routine that melts frost off the outdoor coil, stops working.

What to expect when you call for emergency HVAC service

Tell us what the system is doing and if anyone at home is at risk from the cold or heat. We talk you through what you can safely check, then set up the visit.

What to do before the technician arrives

• Check that the thermostat is set to heat or cool, set past the room temperature, with fresh batteries.
• Look for a tripped breaker, and make sure the switch by the furnace that looks like a light switch is on.
• With no heat, close interior doors and gather everyone in one room. Let a cold faucet drip so pipes are less likely to freeze; if one does, see frozen pipe repair. Never heat the house with a gas oven or a grill.
• With no AC, close the blinds, move to the lowest floor, run fans and drink water. If someone seems confused or faint, call 911.
• With a leak or a burning smell, turn the system off and leave it off.

If you smell gas or a carbon monoxide alarm goes off

If you smell gas, leave the house right away with everyone. Don't flip switches or use your phone until you are outside. From outside, call your gas company first. Once they say the house is safe, call us to repair the source.

Carbon monoxide is a gas you can't see or smell, and a furnace can release it when it burns or vents poorly. If the alarm sounds, get everyone into fresh air and call 911 from outside. Don't go back in until responders say it is safe. Then call us, and we will find where it came from before the furnace runs again.

At the visit, our technician first checks that the gas supply, venting and wiring are safe to work on. Then we find the cause, explain it in plain words and give you the price before any work starts. Repairs come with a warranty on parts and labor. If a part has to be ordered, we leave the system safe and tell you what happens next. If old equipment has failed for good, we lay out your options honestly. We offer free estimates on new system installations, and financing is available through our lending partners.

Many breakdowns start as small problems a yearly check can catch, like a worn igniter or a slow drain line. Our VIP Maintenance Plan costs $240 a year and includes one 2-hour visit a year covering an 88-point HVAC and plumbing inspection, a 1-inch filter replacement and a written report. Members also get 10% off repairs and priority scheduling.

Emergency HVAC service across Northern Utah

We take emergency calls from our Brigham City base across three areas.

Box Elder County. Brigham City, Perry, Willard, Mantua, Corinne and Tremonton. Sub-zero nights are part of winter here, so a furnace that stops after dark leaves little slack, and nights up Sardine Canyon in Mantua run colder still.

Cache Valley. Hyrum, Nibley, Logan, North Logan and Smithfield. Winter inversions can hold cold air over the valley for days, and a house without heat keeps losing ground.

Weber and Davis County. North Ogden, Ogden, South Ogden and Layton. Older homes in established neighborhoods may have furnaces near the end of their life, and newer two-story homes can trap heat upstairs when the AC quits.

Related services

Breakdowns that keep coming back, or that hit heating and cooling together, are covered on our HVAC system repair page. A check each spring and fall through our seasonal tune-ups lowers the odds of a late-night failure. For a burst pipe or sewer backup, call our emergency plumbers on the same line.

Call us for emergency heating and cooling help

Call (435) 730-2536 for an HVAC emergency at any hour; the same number reaches us 24/7. For routine repairs and maintenance, our office hours are Monday to Friday, 8 AM to 6 PM, or you can schedule online. Your Comfort Heating & Air is licensed and insured.